Effective Date: January 1, 2025
Last Updated: January 19, 2025

1. Introduction

Welcome to Braapkart. These policies govern the use of our website and the purchases made through it. By using our services, you agree to comply with these terms. Our goal is to ensure a fair, clear, and secure shopping experience.

2. Products

  • Our products are exclusively designed for racing drivers and motorsport enthusiasts.
  • They include high-quality, durable apparel such as racing suits, gloves, boots, and personalized accessories.
  • Product images are illustrative and may slightly differ from the actual product due to screen settings and manufacturing batches.

3. Return Policy

We accept returns under the following conditions:

Return Period:

You can request a return within 7 business days of receiving the product.

Product Conditions:

The product must be returned unused, in its original packaging, and with all tags intact.

Exceptions:

  • Returns are not accepted for personalized products, such as suits with specific names or logos.
  • Sale or clearance items are not eligible for returns.

Return Process:

  1. Send an email to info@braapkart.com with your order number and the reason for the return.
  2. We will provide a return label and instructions for the shipment.
  3. Return shipping costs are the customer’s responsibility unless the return is due to defects or shipping errors.

4. Exchange Policy

Exchange Period:

Exchanges are allowed within 7 business days of receiving the product.

Conditions:

The same conditions as the return policy apply.

Availability:

Exchanges are subject to the availability of the requested product.

5. Cancellation Policy

Before Shipment:

You can cancel your order free of charge, provided it has not been shipped.

After Shipment:

If you wish to cancel your order after it has been shipped, you must wait to receive it and then request a return following the specified policies.

6. Warranty

Duration:

We offer a limited 6-month warranty from the purchase date for manufacturing defects.

Coverage:

The warranty covers issues such as seams, zippers, and materials not meeting expected standards.

Exclusions:

  • Damage caused by improper use, negligence, or accidents.
  • Natural wear and tear from frequent use.

Warranty Claim Process:

  1. Contact our team at info@braapkart.com with images and a description of the issue.
  2. We will review your case and inform you of the next steps.

7. Shipping

Delivery Time:

Orders are processed and shipped within 2 to 5 business days. Delivery times vary depending on the customer’s location.

Shipping Costs:

Shipping costs are calculated at checkout and depend on the location and weight of the order.

Delays:

We are not responsible for delays caused by the courier or customs.

8. Privacy

We respect your privacy and protect your personal data in accordance with our Privacy Policy. For more details, refer to the full policy [link to privacy policy].

9. Policy Modifications

We reserve the right to update these policies at any time. Any changes will be published on this page and will take effect immediately.

10. Contact

If you have questions or need assistance, please contact us:

  • Email: info@braapkart.com
  • Phone: (012) 345 6789
  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM